42 sites – 26 countries
We were approached in September 2013 by Sony Europe to offer Commercial Support and PMO services to cover a review of their FM delivery Contract which was suffering as a result of poorly conceived 1st generation outsourcing of FM services.
In essence, the FM Contract was restricting the delivery of an appropriate FM service and was not facilitating an optimum relationship between Client and Provider.
The project is presented as an example of our activity and capability. Due to the nature of the commercial and trusted relationship with our clients, the names of the businesses have been removed (to protect privacy; intellectual property rights and theintegrity of the innocent and the guilty alike!).